Terms & Conditions

9MILES PROJECT X INSTINCT COLLAB

  • The pre-order period runs from the beginning of March through to the end of April 2024 to allow the 9Miles team to generate as many orders as possible during the pre-order window.
  • All orders will be captured once the pre-order period ends unless the minimum order quantity threshold is achieved sooner.
  • Bulk production of each product style will commence at the Instinct factory in Durban which is generally a 3–4-week process.
  • Once production of each style is complete, orders will be despatched immediately via Fastway courier to the address provided at checkout.
  • Instinct has the right to discontinue certain styles if the minimum order threshold is not met during the pre-order window period.
  • Instinct has the right to extend the pre-order window period if the consolidated order volumes per product style do not meet the minimum order quantity required for production.
  • If a certain product style is no longer available, we will notify you immediately and will recommend the closest alternative product for you to consider.
  • If you do not wish to proceed with an alternative product style, then you have the right to request a refund within 7 days of being notified.
  • You are welcome to purchase any other products on the Instinct online store which will be delivered with your 9Miles x Instinct products when ready.

WINTER PRIZE HAMPER COMPETITION

  • Multiple entries are permitted
  • Competition is open to all South African residents over the age of 18 who have followed the correct entry mechanics stated on the competition social media posts
  • Competition runs from Wednesday 1st May 2024 until midnight on Thursday 30th May 2024
  • Winners will be drawn using a random name picker app
  • Winners will be drawn and announced on Friday 31st May 2024 on our Instagram page
  • In the event that a winner cannot be contacted or does not accept the prize after a 4-week period then a reserve winner will be drawn at random
  • Prizes are not transferable for cash
  • Please be aware of fake accounts and report them to us immediately
  • The final prizes on offer are as follows:
    • 1st Prize: Instinct clothing, surf accessory & craft beer hamper worth R10,000
    • 2nd Prize: Instinct clothing & surf accessory hamper worth R5,000
    • 3rd Prize: Instinct clothing & surf accessory hamper worth R5,000